customer-centric | Kevin Schwarm's Site

Feb 185 min read

Are These Examples of Conscious Capitalism? (Sarcasm)

EAT THIS, NOT THAT (Eat This, Not That: Health, Nutrition, Weight Loss & Recipes) About a month ago, I noticed an article on this website...

Nov 19, 20235 min read

A New Tipping Trend in the US?

In his article in the NY Times on 11/15/23, Peter Coy claims that changes in tipping technology and customs have shifted the balance of...

Aug 3, 20235 min read

Customer Service Anyone?

After interacting with employees at a grocery store, restaurant, online websites, and various medical providers, my takeaway is that...

Jan 22, 20222 min read

Company Interactions And Other Stuff

Is There Anything Else I Can Help You With? You conjure enough courage to call your wireless provider with a question and they are...

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Hello, My Name is Kevin Schwarm
A free spirit's take on work, life, travel, & consumerism