Kevin’s Tech Support Services

MY TECHNOLOGY EXPERTISE

Blog Consultant (Blogger and WordPress)
LinkedIn Training
Assistance with Computer backups
Google Software Training
Anti-Virus and Anti-Spyware protection
MS Office Support (2003, 2007 and 2010)
MS Security Updates
Technology Research
Edit and Create Manuals and Support Documentation

Basic Hardware support
Wi-Fi or Wireless support

IT Support:
Application/software and OS support & troubleshooting.
XP, Vista and Windows 7 support.
Application testing.
Reimage when necessary.
Replacing drivers, registry changes, uninstall and reinstall of software.
Some basic HTML code exposure.
Audio/Visual Support.
Microsoft Office 2003 & 2007 support.
CheckDisk, Defrag, Virtual Memory Work to increase performance.
Windows Server Administration.
Acrobat Reader, Flash, & Shockwave support.
Windows Security Update process.
Test new software features.
Experience with McAfee, Norton Tools, Ad-ware, SpyBot, AVG, Avast, SharePoint, WinZip.
OS support & troubleshooting.
Run and customize reports.
XP, Vista and Windows 7 support.
GoToAssist Support and Administration.
Resolving operating system, e-mail, software and database issues.
Monitor Systems.

Technical Writing:
Research, create and edit business documentation.
Create and edit job manuals, documenting systems, training manuals, support job aids, application installs, FAQs.
Currently blogging on Blogger and WordPress.
Interfaces with users, developers, and trainers or trainees to update/revise documentation to reflect the most effective and concise terminology.

Network Support:
Wireless configuration/troubleshooting.
Troubleshooting network connectivity issues.
LAN Administration.
Client/Server support.

Internet Applications and Tools:
Google Analytics, Documents, Picasa, Writer, RSS, Basic Content Management System, Internet Explorer, Firefox, Chrome, Software Plug-ins.

PC Hardware:
Hard drive, fan and CD ROM drive replacements, RAM upgrades.

If interested, please click here Contact Kevin.

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