WASTE MANAGEMENT IS WASTING MY TIME
I received an automated call last weekend from Waste Management saying that my garbage is going to be delayed one day due to the Memorial Day Holiday. Trouble is, we’re not clients of WM. In fact, we weren’t clients of WM last year or the year before. One would have to go back about 6-7 years to find we were originally clients of Waste Management.
I appreciate them using technology to keep their customers updated on garbage pick-up. I just don’t appreciate being called during every holiday for the last 6 years to be reminded when I’m in no way associated with WM. How many other ex-clients get those automated calls even years after severing the ties? Regarding current clients, I hope they at least appreciate the service because I certainly don’t. No Empathica Service here.
GLEASON AND ELFERING IS NOT CREATING GOOD WILL
On Tuesday, I received a post card from Gleason & Elfering offering an air conditioner tune-up special for $99. A $129 normal price so a $30 discount on getting my air conditioner serviced might just work. The issue though, the postcard was received on 05/29/12 and the expiration date on the postcard said 05/30/12. According to my May 2012 calendar, that’s the next day. So, in other words, I would officially have 1 day to decide to schedule an appointment with G&E to get my air conditioner serviced at the discounted rate.
Look, I’m sure they may have some flexibility with the dates but who knows? For me, I’m not going to bother. If the business isn’t paying attention to detail within their office, what assurance do I have they’ll pay attention to detail when they service my air conditioner or furnace? No Empathica Service here.
ESPN AND TNT NBA COVERAGE OF PLAYOFF GAMES